More or less one-third of people in the United States visit an Automated Teller Machine at least once a week. Even after five decades, these devices continue to be a relevant self-service platform between banks or credit unions and their members looking to deposit, withdraw money, or just check the balance of their accounts.
According to studies, while members value the convenience Automated Teller Machines locations or surcharge-free access can provide, the technology is always evolving, and people want more from their ATM experience. At the same time, an imperative industry mandate was passed in 2020 that significantly affected the industry.
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Credit unions and banks that have not upgraded their devices to the Windows 10 OS (operating system) will no longer access security updates, non-security hotfixes, security patches, online technical content updates, and paid or free support options supported by Windows or Microsoft.
The Windows 10 operating system is not just about PCI compliance and security. These upgrades are designed to help equip devices to support features that members expect, as well as to respond to application- and video-based platforms in the future.
How did credit unions leverage the operating system update to help enhance the user experience?
For a lot of credit unions and banks, upgrading to Windows 10 was an excellent opportunity to transform the feel and look of their Automated Teller Machines. As their terminal driving partner, financial institutions supported these organizations with resources, personalized features, and guidance … Read the rest >>>